Bring order to complex portfolios, stalled transformations, and struggling PMOs.
I’m Eric Massie, an independent management consultant and interim leader. I help organizations clarify priorities, strengthen governance, and build the operating capabilities needed to turn strategy into results.
Selected Results
Building a strategic portfolio office
Built from the ground up
Built a strategic portfolio office with the team, governance, and reporting needed to support leadership decisions...more
Creating enterprise portfolio visibility
$100M+ portfolio · 50+ active projects
Established an enterprise PMO that gave leaders real-time visibility into priorities, progress, and risks...more
Building a unified training function
130-person organization
Unified a training function, improving coordination and processes to deliver higher-quality training in less time...more
Selected organizations I’ve supported:
Start with your situation
Most engagements start with a conversation. Tell me what you’re dealing with.
Selected Results
Building a strategic portfolio office
Built from the ground up
Global auction and services organizationEstablished a Strategic Portfolio Management Office from the ground up, including governance, intake workflows, staffing, and executive reporting. Led hiring and onboarding and built portfolio visibility using Microsoft Power Platform. The result: an operating function with the people, processes, and tools to support leadership decisions.
Creating enterprise portfolio visibility
$100M+ portfolio · 50+ active projects
Industrial manufacturerBuilt the organization’s first enterprise PMO for a portfolio exceeding $100M. Established the charter, governance, intake, and prioritization processes, supported by PowerApps and Power BI. Enabled real-time visibility across more than 50 active projects and maintained continuity through leadership transition.
Building a unified training function
130-person organization
Healthcare systemCreated a Training Center of Excellence and led a 130-person organization spanning customer service, analysis, operations, technology, and delivery. Unified the function, improved processes, and introduced more agile ways of working, including hybrid delivery. The result: a coordinated department delivering higher-quality training in shorter timeframes.
What I Bring to the Work
I help organizations build new capabilities, bring discipline to complex portfolios, and lead through change. My work connects strategic priorities with the people, governance, processes, and tools needed to deliver.I bring hands-on experience across HR, IT, Operations, and Learning & Development, working with executive leaders and the teams responsible for implementation.Explore how I can help
Core capabilities:
PMO and department building: Establish mandates, roles, staffing, workflows, and delivery standards for new or evolving functions.
Strategic portfolio management: Align priorities with strategy and capacity, assess tradeoffs, and give leaders clear visibility into risks, progress, and value.
Governance and operating models: Define decision rights, accountability, and cross-functional ways of working that support timely decisions.
Transformation and change leadership: Guide implementation, stabilize delivery, support transitions and integration, and build adoption.
Practical technology and decision support: Use Power Platform, SharePoint, automation, and clear executive reporting to support the operating model.
How I Approach the Work
EMSOLVE Framework
EMSOLVE is the diagnostic and operating framework I developed to examine how priorities, ownership, decisions, workflows, and tools support execution. It helps identify gaps and turn them into practical operating changes.Engagements are tailored to your situation. The outline below shows how I connect diagnosis, implementation, and lasting ownership.
1. Understand the need
Clarify the business goals, assess how work gets done, and identify barriers to delivery. Agree on the priorities and what success should look like.2. Design the operating structure
Define roles, decision rights, governance, intake, prioritization, and workflows. Shape the structure around the work, the people, and the capacity available.
3. Put it into practice
Work alongside leaders and teams to implement the structure, establish useful tools and reporting, and support adoption. Adjust the approach as real work reveals what needs to change.4. Transfer ownership
Build team capability, document the essential processes, and establish measures and review routines. Prepare a practical handoff so the organization can sustain and improve the work.
Principles Behind the ApproachStart with structure: Examine ownership, priorities, workflows, and decision-making before choosing a solution.Governance as enablement: Make decisions clearer and more timely, with accountability that supports delivery.PMO maturity: Develop the function from reporting activity toward helping leaders prioritize, manage capacity, and make portfolio decisions.Software debt: Address fragmented tools, duplicated work, and unclear ownership. Make better use of existing platforms before adding new ones.
What You Can Expect
Depending on your needs, deliverables can include a current-state assessment, a prioritized roadmap, a function charter, role and decision frameworks, governance routines, workflows, and practical reporting tools.We agree the scope and outcomes at the start, with implementation, adoption, and handoff built into the work.Explore how I can help | Discuss your situation
What I Deliver
Strategic Portfolio Management
A portfolio that reflects reality, not wishful thinking, with prioritization, capacity modeling, and decision frameworks that force alignment.
PMO Setup & Maturity Acceleration
From zero‑to‑one builds to full modernization. I create PMOs that executives actually listen to.
Governance & Operating Model Design
Clear roles, decision rights, workflows, and accountability structures that eliminate ambiguity and reduce organizational drag.
Transformation Execution & Recovery
Hands‑on leadership for initiatives that are stalled, drifting, or politically tangled. I stabilize, realign, and deliver.
AI and SharePoint Remediation
Most Copilot failures are not AI problems. They are structure problems. I help organizations clean up the software debt created by years of poor SharePoint implementations so Copilot can actually find, understand, and use the information it needs. The result is cleaner systems, better governance, and AI that finally works as intended
Power Platform Solution Architecture
Low‑code automation and workflow design that eliminates manual chaos — with governance that prevents the mess from returning.Explore how I can help your organization
How I Can Help
Whether you’re establishing a PMO, building a new department, or stabilizing a transformation, I help define how the team will operate: clear roles, priorities, workflows, and accountability. I build practical systems your team can sustain after my engagement ends.
Build a new capability
When you need it: You’re establishing a PMO, department, or operating function and need a practical foundation.What I do: Define its purpose, roles, staffing, decision rights, workflows, and measures of success. Establish governance and the tools the team needs to operate.What you gain: A functioning team with clear ownership and repeatable ways of working, designed to continue after my engagement.
Stabilize execution
When you need it: A portfolio or transformation is drifting, priorities compete, or teams are overloaded.What I do: Diagnose delivery barriers, clarify ownership, align priorities with capacity, and restore a useful decision and reporting rhythm.What you gain: A realistic path forward, clearer accountability, and better visibility into progress, risks, and tradeoffs.
Provide interim leadership
When you need it: A leadership vacancy, transition, or integration requires experienced hands-on support.What I do: Lead the function, guide the team through change, establish operating priorities, and prepare a structured handoff.What you gain: Leadership continuity, forward progress, and a team prepared to sustain the work. Available through interim or fractional engagements.
Supporting capabilities
Across these engagements, I combine portfolio management, governance, operating model design, and change management with practical tools that help the team work effectively.SharePoint and information governance
Organize content, clarify ownership, and improve how teams find and maintain information. Build a stronger foundation for collaboration and tools such as Copilot.
Power Platform and workflow automation
Use PowerApps, Power Automate, and Power BI to simplify intake, reduce manual work, and improve decision visibility, with clear ownership and maintainable solutions.
Start with your situationEngagements can begin with a focused assessment, a defined build or recovery effort, or interim leadership. We agree the scope, outcomes, and handoff around what your organization needs.View services
About Eric Massie
President, Massie Consulting, Inc.
I bring approximately 30 years of experience in operations, transformation, and organizational leadership across healthcare, manufacturing, insurance, and technology.I’ve built enterprise PMOs and strategic portfolio offices from the ground up, established training and customer service functions, and led teams through leadership transitions and operational change. My experience includes building an enterprise PMO for a portfolio exceeding $100M and leading a 130-person training organization.I help leaders turn a business need into a functioning capability, with clear priorities, roles, decision rights, and ways of working. My goal is to leave your organization with a capable team and practical systems it can sustain. I developed the EMSOLVE Framework to guide how I diagnose execution barriers and build the operating structure to address them.My qualifications include an MBA, PMP certification, Prosci change management certification, and Six Sigma Black Belt certification.
Start with the business need: Define the roles, decisions, and ways of working that support it.
Stay involved through delivery: Work alongside leaders and teams through implementation, adoption, and handoff.
Keep it practical: Use tools and governance the team can maintain.
Work where needed: Support clients remotely, on-site, or through a hybrid engagement.
Thought Leadership:
If Execution Is Slipping, Let's Fix It
📍Minneapolis, Minnesota, USA
📞(612) 888-1979
📩 [email protected]
Most engagements start with a conversation. Tell me what you're dealing with.I respond within one business day.